How to cancel your car insurance with Admiral

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Fees and refunds
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How to cancel
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To cancel your car insurance with Admiral, you'll need to call them. You'll also need to pay a cancellation fee of £55, or £155 if you have a black box installed.

Cancellation fees

  • If you cancel during the cooling-off period, you'll have to pay a £25 cancellation fee
  • If you cancel after the cooling-off period has ended, you'll have to pay a £55 cancellation fee

How refunds work

As we mentioned, you'll usually have to pay a fee when you cancel your insurance. The fee depends on the insurance company.

If you paid for the whole year up front, you'll get the rest of your policy refunded.

If you're still in your cooling-off period, Admiral will take away some of your refund to cover the insurance you've already had.

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Black box cover

Admiral also offer black box (or "telematics") insurance.

If you have a black box policy, you'll have to pay even more to cancel.

  • If you cancel during the 14-day cooling-off period, you'll have to pay a £125 cancellation fee
  • If you cancel after the 14-day cooling-off period, you'll have to pay a £155 cancellation fee

Plug & Drive

You'll also have to pay an extra cancellation fee for Admiral's Plug & Drive policies. But you can get the extra bit back if you send the Plug & Drive unit back within 30 days.

It's £75 if you cancel during the cooling-off period, and £105 if you cancel after the cooling-off period.

Breakdown cover

Admiral also offers breakdown cover. You can cancel your breakdown cover separately to your car insurance.

Unlike a lot of insurers, Admiral doesn't charge a separate cancellation fee when you cancel your breakdown cover, but they will keep some of your refund to cover the number of days you've been covered for.

The same goes for most of Admiral's other car insurance add-ons, like hire vehicle cover and motor legal protection.

Cancelling after you make a claim

Like most car insurance companies, Admiral won't give you any refund on your car insurance if you've made a claim. But you'll still have to pay a cancellation fee.

And if you pay monthly for your car insurance, you'll need to pay up for the rest of the policy when you cancel.

This also applies to a lot of Admiral's car insurance add-ons, like breakdown cover, hire vehicle cover and motor legal protection. This is the same with most insurance companies.

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The cooling-off period

By law, every car insurance policy comes with a cooling-off period, where you can cancel your policy and get a full refund. It's usually 14 days from the day your policy starts, or from when you get your policy documents in the post.

Check your policy documents to find out when your cooling-off period starts and ends.

It's usually cheaper to cancel during your cooling-off period — most insurance companies will charge you a higher cancellation fee if you cancel after 14 days.

How to cancel

There's a few ways to cancel your car insurance policy with Admiral.

Phone: Give them a call on 0333 220 2000. They're open between 9-6 on weekdays, and 10-4 on Saturdays and Sundays.

Email: You can also cancel your policy by email. On average, you'll have to wait about 24 hours to get a reply.

Live chat: Admiral's live chat is open from 9-6, Monday to Friday, and 10-4 at the weekends.

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Auto-renewals

Once you've been insured with them for a year, Admiral will automatically renew your car insurance unless you tell them you don't want to.

Your price will often go up significantly when you auto-renew — this is known as dual pricing, and a lot of insurers do it (we don't think it's very fair, though).

Admiral will contact you 21 days before your policy ends, to let you know that your insurance will auto-renew, and to give you your new price.

If you don't want to auto-renew, this is your chance to let them know that you'd like to switch instead.

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With a Cuvva subscription, there's no deposit, no hard credit checks, and we won't charge you any extra if you want to pay monthly.

You can stop your policy at anytime without paying a cancellation fee.

And with smart pricing, you could save up to 1/3 on your insurance.

Sources:

Admiral: charges and fees explained

Admiral: contact us

Updated on 22nd September 2021