When you buy car insurance, a record is added to the Motor Insurance Database (MID). You can use the MID to check if your car is insured.
To check your car insurance, search for your car's number plate on AskMID, the Motor Insurance Database (MID) website.
The MID will tell you if your car is insured.
The police also use the MID to check if a vehicle is insured.
It can take a while for your policy to show up in the search. But don't worry. If this happens, your policy is still valid.
Checking your car insurance is free. Just go to AskMID, and type in your car's registration number.
You can also use AskMID to find out who your car insurance is with - along with a few other details of your policy. But that will cost you £4.
The problem crops up because the Motor Insurance Database isn't updated very often. Nor is the police's Automatic Number Plate Recognition (ANPR) database. Sometimes new policies are only added once per week (and unfortunately there's nothing we can do to speed it up).
If you're buying short-term car insurance, there's a chance your policy won't be added to the MID in time.
Because of this, we send your policy details to the MID as quick as we can. But the MID can be slow to update, whoever you buy your insurance with.
Some of our customers have been pulled over by the police because of this.
If you're pulled over, and your insurance isn't listed on the MID, don't panic. It is not a legal requirement to show up on the MID. From the moment you buy your Cuvva policy, your insurance is valid. Your policy documents are your proof of cover - so just show them to the police officer.
You can find your policy documents in the app. Tap on the "Profile" button in the top left and then tap on your vehicle. You'll see a list of all the policies you've bought.
You'll also get an email copy of your policy documents as soon as you buy it.
If you have any questions, get in touch. We're available 24/7.
We're here to help 24/7. Just ask.