Get a no-claims discount on your Cuvva subscription

If you’ve built up a no-claims bonus with a previous insurer, we’ll most likely be able to offer you a discount on your pay-monthly insurance.

We can sometimes verify your NCB automatically, through a database called Lexis Nexis.

But that’s not always possible, so you may need to upload a proof of no-claims document into the app. If you didn’t get an NCB document when your last policy ended, your previous insurer should be able to send you one.

Your proof of no-claims document must:

  • Be issued within the past 2 years
  • Show your name
  • Show the policy number and the insurer's name
  • Show how many years of no claims you’ve earned

We can't accept an no-claims document if:

  • It’s still being used on another insurance policy
  • It was issued on anything other than a private car (no vans, bikes, private hire, fleets or company policies)
  • It was issued by a non-UK insurer
  • The document is falsified

What happens if we can’t accept your no-claims document?

If we can’t accept your document, or if we need more information, we’ll send you a message as soon as we can.

You’ll have time to provide a new proof of no-claims - but we’ll need to receive an acceptable document before 4pm on the day before your policy starts.

If you can’t provide an acceptable NCB document, we’ll have to cancel your policy with a full refund.

This doesn’t count as “having your insurance cancelled by the insurer”, so it won’t affect your ability to get cover in the future.

And once you’ve got the correct documents, you should be able to get a new subscription with us.

24/7 customer support

If you have any questions about no-claims, or if you need help verifying your subscription, just get in touch with our customer support team. They're available 24/7 in the app.

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