Smart Pricing: data, permissions and battery usage

Here's all you need to know about how Smart Pricing uses your phone's permissions, data and battery:

How do I enable permissions on my phone?

For iOS phones, the settings are:

  • Motion & Fitness as enabled
  • Location as Always (not just when using the app)
  • Precise Location as enabled

For Android phones, the settings are:

  • Motion & Fitness as enabled
  • Location as Always (not just when using the app)
  • Precise Location as enabled

How do you keep my data safe?

Our trusted telematics partner turns your location and motion data into a driving score. This partner can access your driving data, but not any other personal information hold about you. They can’t link it to you in any way.

We’ve also built a strong company culture around data. Our whole team is introduced to data protection practices as soon as they join Cuvva. We also undergo yearly thorough data protection training. Read more about our how much we value your data here.

What can I do if the app shows incorrect data?

If you think we’re showing you the wrong driving data, or perhaps not recording it correctly, you can always contact our customer service using the Cuvva app.

The team is available 24/7, and will be happy to look into this for you.

How accurate is my phone sensor used for Smart Pricing?

Our smart technology will be able to tell if you’re the driver, passenger, or travelling on public transport. Our passenger detection is around 91% accurate, and identifying the transport method is around 97% accurate.

However, we won’t know which vehicle you’re driving. That means any driving you do, whether it be in the vehicle you have insured on your Cuvva subscription or using a vehicle you’ve borrowed for the day, will contribute to your Smart Price.

If you think that something doesn’t look right, you can always speak to our customer service team in the Cuvva app.

How much battery will Smart Pricing use?

Our Smart Pricing insights will usually use just 1% of your phone’s charge, even with the permissions working in the background.

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