Why can't I enter my licence into the app?

There are a few common reasons why you might not be able to enter your driving licence details to the Cuvva app.

Here's a couple of things you might want to check:

Your account name matches what’s on your driving licence: Don’t forget any middle names!

Your date of birth has been entered correctly: If you’ve entered the wrong date of birth, the app won’t recognise your licence.

You don’t already have an account with us: You can only have one Cuvva account — if you can’t access your original account, or you don’t remember making one, just chat to our support team.

If that doesn’t still work, just send a photo of your licence to our customer support team. They should be able to help.

We won’t be able to cover you if you don't have a GB driving licence

Sadly we can't insure drivers with International licences, or British licences issued in Northern Ireland, the Channel Islands, or the Isle of Man.

How well did that answer your question?
Any questions?
We're here to help 24/7. Just ask.